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About

Built on Experience
Since 2009

Scribe Synergy was founded in 2009 to provide professional transcription and hearing support for Malaysia's legal sector.

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Our work has always involved more than converting speech into text. Legal proceedings require careful listening, accurate speaker identification, familiarity with legal terminology and an understanding of how the final transcript will be used.

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Over the years, we have supported thousands of hearings and arbitrations, including proceedings that ran for weeks. We have worked in rooms that were never designed for audio capture and transcribed exchanges that moved naturally between English and Bahasa Malaysia, sometimes within the same sentence.

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We have learned the difference between formal directions from the bench, rapid exchanges between counsel and hesitant testimony from a witness. These details affect how a proceeding must be recorded, understood and presented in the final transcript.

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That experience continues to shape our transcription services, recording workflows and the technology we build today.

Our Journey Through the Years

Preparation Stage

Business analysis, technical specifications, research, architecture design.

Dataset Collection

Gather and structure data, clean and annotate, split for training.

Building AI System

Building and configuring the neural network; training it on the dataset.

Module Infrastructure

Admin panel, database, web services, API, data preprocessing / postprocessing.

Integrating AI Module

Deploy AI, integrate with company systems, support and scale

Integrating AI Module

Deploy AI, integrate with company systems, support and scale

Integrating AI Module

Deploy AI, integrate with company systems, support and scale

Expanding

Evolving

10 Years

of Scribe!

Global

Growth

2009

The Start

Scribe was established in Kuala Lumpur with transcription services.

2014 - 2018

Advancing
the Field

Growth in corporate, legal & ADR sectors. Later in 2023, Scribe designed and installed the recording infrastructure for BICAM; Malaysia's first voice-to-text ready arbitration centre.

2022

Crossing Oceans

Digital documentation & large-scale court work. A breakthrough with international partnerships & training programs.

2025

Scribe AI -
A New Era

Introducing the Scribe AI ecosystem.

2010 - 2015

Steady Growth

Expanding our services into ADR, translation & recording. 

2019 - 2021

Adapting to the Times

Virtual & hybrid hearings were introduced in addition to in-person hearings.

2023 - 2024

The Future is Here

Launch of ScribeLIVE, SAAT and real time translation. Rendered 1M+ mins of AI transcription time processed.

Our Journey Through the Years

An

Opportunity

Going

Live

A New Era

Where Scribe Has Been Present

Our work has included transcription, recording, interpretation, hearing support, technology demonstrations and participation in professional legal communities.

Legal Conferences and Professional Forums

ASEAN Law Forum

LAWASIA Conference

Malaysia Legal Forum

Arbitration and ADR Engagements

BICAM Borneo ADR Week

AIAC Hearings and Proceedings

Court and Institutional Technology

Court Technology Demonstration

Government Agency Demonstration

Judicial or Institutional Proof of Concept

International Engagements

International Dispute Resolution Centre, London

Where Scribe Has Been Present

Our work has included transcription, recording, interpretation, hearing support, technology demonstrations and participation in professional legal communities.

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Join the team!

Like what you see? You could be a part of it. We are always looking for careful listeners with strong bilingual skills who want flexible, professional work they can build around their life.

Our Journey Through the Years

2009

The Start

Scribe was established in Kuala Lumpur with transcription services.

2010 - 2015

Steady Growth

Expanding our services into ADR, translation & recording. 

2014 - 2018

Advancing the Field

Growth in corporate, legal & ADR sectors.

2019 - 2021

Adapting to the Times

Virtual & hybrid hearings were introduced in addition to in-person hearings.

2022

Crossing Oceans

Digital documentation & large-scale court work. A breakthrough with international partnerships & training programs.

2023 - 2024

The Future is Here

Launch of ScribeLIVE, SAAT and real time translation. ScribeLIVE Translate rendered 375,000+ mins of AI transcription time processed.

2025

A New Era - Scribe AI

Introducing the Scribe AI ecosystem.

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